Shipping, Returns and Refunds

Shipping

Shipping costs are R75 to all main centres and R100 to outlying areas. 

Main Centres:  Johannesburg, Pretoria, Cape Town, Durban, Bloemfontein, Port Elizabeth, George, East London, Pietermaritzburg, Richards Bay.

Outlying Areas: The rest of South Africa.

We offer free delivery for orders over R750.

All orders are processed as soon as payment is received. Packages can take up to 4 days and will be delivered by DSV Courier services.

An email with the tracking details will be sent to the email address supplied once the package has been sent.

Returns

We are confident that you will love our products, but if for some reason you are not completely satisfied with your purchase, we are fully CPA compliant and have a 30-day return policy.

Returned items must be in the same condition that they were received in, unused and in its original packaging together with the receipt or proof of purchase.

Please get in touch with us at info@livi.co.za before making a return.

Refunds

We will notify you once we’ve received and inspected your return. If approved, the refund will be made automatically on your original payment method.